ART OF SELLING
POINT OF SALE MANAGEMENT
LUXURY
TRANSFORM EXPERIENCE PRODUCED IN A CUSTOMER EXPERIENCE
The Art of Selling lies in the ability of a sales team to transform a visit into an exceptional moment and an emotion, which will remain unforgettable and flourish between a prestigious company and its clients.
The art of listening, being present, and actively talking, bouncing, and exploiting situations is rarely innate and can be learned. All of today's good sales advisors started at the bottom of the ladder.
RETAIL SPIRIT, with its very concrete and pragmatic methods, interactive and oriented towards tangible results, allows you to develop this art of knowing how to be, how to know, and how to dare.
Getting out of one's comfort zone, out of all process and too strong a product orientation, to move towards more emotional intelligence, more flexibility, and more finesse to move from a product experience to a real client experience.
Having experienced all the operations of prestigious houses from the inside, we know and understand the pitfalls to avoid for your teams, and how to better recruit, train, and develop the tools necessary for the development of your teams' skills.
We work around the world.
Choosing RETAIL SPIRIT means opting for expertise in luxury markets, knowledge of clients and their lifestyles, the ability to link the strategy developed by your company, marketing that is constantly reinventing itself, and the day-to-day reality of boutiques and call centers.
We emphasize a down-to-earth approach, focusing on practicality and concrete solutions, providing sales teams not only with tools but also with their application.
RETAIL SPIRIT accompanies salespeople in their daily situations and provides them with effective, directly applicable solutions that are in line with their realities.
Beyond the satisfaction of the luxury brands we work with, our only ambition is to bring tangible and measurable results with innovative methods.
Insanity is doing the same thing over and over again and expecting different results
RETAIL SPIRIT
Gotthardstrasse 26, 6300 Zug
Switzerland
+ 41 79 955 89 58