OUR PHILOSOPHY
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TRANSFORM EXPERIENCE PRODUCED IN A CUSTOMER EXPERIENCE
The art of selling lies in the ability of a sales team to turn a visit into an exceptional moment and an emotion, which will remain unforgettable and flourishing between a prestigious house and its customers.
The art of listening, presence and active conversation, bouncing and exploiting situations is rarely innate and learned.
RETAIL SPIRIT, with very practical and pragmatic methods, interactive and oriented towards tangible results, allows to develop this Art of the know-being, the know-how and the daring knowledge.
Get out of your comfort zones, from the process and product orientation too strong, to move towards more emotional intelligence, more flexibility, finesse to move from a product experience to a real customer experience.
Having experienced all the operations of prestigious houses from the inside, we know and know the pitfalls to avoid for your teams understand what is happening in their shops, how to recruit better, better train and develop the tools necessary to develop the skills of your customers. teams.
We work around the world. Our offices are in Cham.
RESULT ART OF LISTENING KNOW HOW
Choosing RETAIL SPIRIT means opting for the expertise of luxury markets, the knowledge of its customers and their lifestyle, the ability to make the link between the strategy developed by your home, the marketing that constantly reinventing itself, and the reality of everyday shops.
We emphasize a down-to-earth approach, emphasizing the practical sense and the provision of concrete solutions, providing sales teams with not only tools, but also their implementation.
RETAIL SPIRIT accompanies the seller in his daily situations, and gives him effective solutions, directly applicable in store and related to his realities.
Beyond the satisfaction of the houses with which we work, our only ambition is to bring tangible and measurable results with innovative methods.
Insanity is doing the same thing over and over again.
